GDPR Englightenment Text
İFM İnşaat Müh. Elek. Tic. Ltd. Şti., as the data controller, collects, processes, updates, stores and classifies the personal data of its consultants, clients, visitors to the website through various forms, e-mail, telephone or other convenient methods when necessary. However, İFM İnşaat Müh. Elek. Tic. Ltd. Şti. protects your personal data by taking the necessary technical and administrative measures in accordance with Law No. 6698.
Personal data; refers to any information relating to an identified or identifiable natural person.
Processing of personal data; obtaining, recording, storing, storing, preserving, changing, rearranging, disclosing, transferring, transferring, making available, classifying, preventing the use of personal data, including the stages of deletion, destruction or anonymisation after collection.
Collection and Processing of Personal Data
İFM İnşaat Müh. Elek. Tic. Ltd. Şti. is the data controller in relation to your data that may be processed on the website (www.firetubeturkiye.com) over the internet.
Your data below can be collected electronically through the website in accordance with your declaration, information and consent:
If you contact us on our website using the information form in the contact section, your name and surname, e-mail and telephone number and the personal information you provide in the form may be collected and processed by us.
Due to legal obligation; regarding your visit to the website; connection / exit date and time information, internet protocol, source and destination point information and location information, data collected by cookies used to enable you to use the website more effectively, easily and quickly, to customise the site services and activities in line with your needs, to enable third party websites to provide you with more appropriate services and offers can be collected or processed.
Purposes of Processing Your Personal Data
Your personal data; In order to carry out the necessary work for you to benefit from the services and activities, İFM İnşaat Müh. Elek. Tic. Ltd. Şti. by customising the services and activities offered by the company according to your taste, usage style and needs, and providing the necessary technical support and quality in line with your requests,
Fast and unhindered sharing by associating the site with social networks,
Responding to all your questions and complaints regarding our services and activities, Taking all necessary technical and administrative measures within the scope of data security,
Providing the necessary information and carrying out administrative operations in line with the requests and audits of regulatory and supervisory institutions and official authorities,
Transfer of Your Personal Data
İFM İnşaat Müh. Elek. Tic. Ltd. Şti. may share or transfer your personal data in line with your consent for the realisation of the personal data processing purposes specified in the Clarification Text regarding the activities it carries out and for the purposes specified below. Your personal data may be transferred to your attorneys and representatives authorised by you, regulatory and supervisory institutions and other official institutions such as courts and enforcement offices, other public institutions or organisations authorised to request your personal data, within the framework of the personal data processing conditions and purposes specified in Articles 8 and 9 of the GDPR.
Your Rights Regarding the Protection of Personal Data
İFM İnşaat Müh. Elek. Tic. Ltd. Şti. about yourself by applying to our company;
- To learn whether personal data is processed or not,
- Request information if personal data has been processed,
- To learn the purpose of processing personal data and whether they are used in accordance with their purpose,
- To know the third parties to whom personal data are transferred domestically or abroad,
- To request correction of personal data in case of incomplete or incorrect processing,
- Request deletion or destruction of personal data,
- To request notification of the transactions made pursuant to subparagraphs (d) and (e) to third parties to whom personal data are transferred,
- To object to the emergence of a result to the detriment of the person himself/herself by analysing the processed data exclusively through automated systems,
- In case of damage due to unlawful processing of personal data, you can request compensation for the damage.
You can submit your requests by letter, telephone or e-mail, in person or through a notary public.
Your requests will be finalised free of charge within 30 days at the latest from the date of submission to us.
Explicit Consent or Consent Text
Within the framework of the Law No. 6698 on the Protection of Personal Data, I hereby give my explicit consent to the processing of my personal/special quality personal data as described above, including obtaining, recording, storing, changing, updating, classifying, storing for the period required for the purpose for which they are processed or stipulated in the relevant law, sharing with third parties for legal reasons or due to the nature of the work performed, transferring abroad, including the processing of my personal/special quality personal data physically at the office address or through the website (www.firetubeturkiye.com) in whole or in part, as informed and enlightened in a way that does not leave any doubt about the subject.
Identity of the Data Controller
Title: İFM İnşaat Müh. Elek. Tic. Ltd. Şti.
Web Address: www.firetubeturkiye.com
E-mail: destek@firetubeturkiye.com
Phone: +90 (532) 369 04 36
Address: Haznedar Mah. Sönmez Sok. Dilek Apt. No: 4A
Gungoren / Istanbul / TÜRKİYE
Cookie Policy
This cookie policy explains how cookies are used on the firetubeturkiye.com (Firetube Türkiye) website (hereinafter referred to as the "site") and how visitors can have control over the use of these cookies. Cookies are used to collect information about users accessing the site, to improve site performance and for marketing purposes. This policy will inform you about how cookies are used on our Web site so that our users can make more informed choices.
What is a Cookie?
Cookies are small text files sent by a website to the user's browser. These files are used to remember the user's preferences and other information when the user visits the site. Cookies can be used to improve the experience of the person accessing the site and make the site more effective.
Which Cookies Are Used?
Various cookies are used on our website. Below you can find the various types of cookies used on the site:
- Mandatory Cookies: These cookies are used to provide basic site functions such as access to the site, security measures and search preferences. These cookies enable users to use the site and realise the site features.
- Functional Cookies: These cookies are used to improve the site experience in accordance with user preferences. For example, they can be used to remember the user's language preference or to store the user's login information.
- Analytical Cookies: These cookies are used to collect information about site usage. This information can be used to improve the site and measure user experience.
- Marketing Cookies: These cookies are used to target adverts based on users' interests. These cookies analyse the sites that the user has visited before and are used to target ads according to their interests.
How Can I Control Cookies?
You can change the settings in your browser to control cookies. Most browsers offer options such as rejecting or accepting cookies or only accepting certain cookies. However, keep in mind that if you disable cookies, some site functions may not work and your user experience may be adversely affected.
You can refer to the help section of your browser to learn how to control or change your browser's cookie settings.
This policy is intended to provide information to site visitors about the use of cookies. For more information, please visit the "Privacy Policy" section.
Last Updated: 17 December 2023
Delivery and Return Conditions
GENERAL:
1) If you place an order electronically through the website you are using, you are deemed to have accepted the preliminary information form and distance sales contract presented to you.
2) Buyers are subject to the provisions of the Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts (RG: 27.11.2014/29188) and other applicable laws regarding the sale and delivery of the product they purchased.
3) Shipping charges, which are the cost of product shipment, will be paid by the buyers.
4) Each purchased product is delivered to the person and/or organisation at the address indicated by the buyer, provided that it does not exceed the 30-day legal period. If the product is not delivered within this period, the Buyers may terminate the contract.
5) The purchased product must be delivered complete and in accordance with the qualifications specified in the order and with documents such as warranty certificate, user manual, if any.
6) In the event that it becomes impossible to sell the purchased product, the seller must notify the buyer in writing within 3 days of learning of this situation. Within 14 days, the total price must be returned to the Buyer.
IF THE PRICE OF THE PURCHASED PRODUCT IS NOT PAID:
7) If the Buyer does not pay the price of the purchased product or cancels it in the bank records, the Seller's obligation to deliver the product ends.
PURCHASES MADE WITH UNAUTHORISED USE OF CREDIT CARD:
8) After the product is delivered, if it is determined that the credit card paid by the buyer is used unfairly by unauthorised persons and the price of the product sold is not paid to the Seller by the relevant bank or financial institution, the Buyer must return the product subject to the contract to the SELLER within 3 days at the expense of the SELLER.
IF THE PRODUCT CANNOT BE DELIVERED ON TIME FOR UNFORESEEN REASONS:
9) If force majeure occurs which the Seller cannot foresee and the product cannot be delivered in due time, the Buyer shall be notified. The Buyer may request cancellation of the order, replacement of the product with a similar one or postponement of delivery until the obstacle is removed. If the Buyer cancels the order; If the payment has been made in cash, this fee will be paid in cash within 14 days from the cancellation. If the buyer has made the payment by credit card and cancels it, the product price will be returned to the bank within 14 days from this cancellation, but the bank is likely to transfer it to the buyer's account within 2-3 weeks.
BUYER'S OBLIGATION TO INSPECT THE PRODUCT:
10) The buyer shall inspect the goods / service subject to the contract before receiving it; dents, broken, torn packaging, etc. damaged and defective goods / services will not be received from the cargo company. The delivered goods / services shall be deemed to be undamaged and intact. The BUYER must carefully protect the goods / services after delivery. If the right of withdrawal is to be used, the goods / service should not be used. The invoice must be returned with the product.
RIGHT OF WITHDRAWAL
11) BUYER; Within 14 (fourteen) days from the date of delivery of the purchased product to him or the person / organisation at the address indicated by him, he may use his right of withdrawal from the contract by rejecting the goods without any legal and criminal liability and without any justification, provided that he notifies the SELLER via the contact information below.
12) Seller's contact details to be notified of the right of withdrawal;
COMPANY: İFM İnşaat Müh. Elek. Tic. Ltd. Şti.
ADDRESS: Haznedar Mah. Sönmez Sok. Dilek Apt. No: 4A Güngören / İstanbul / TÜRKİYE
E-MAIL: destek@firetubeturkiye.com
PHONE: +90 (532) 369 04 36
DURATION OF THE RIGHT OF WITHDRAWAL:
13) If the buyer purchases a service, this 14-day period starts from the date the contract is signed. Before the expiry of the right of withdrawal, the right of withdrawal cannot be used in service contracts where the performance of the service is started with the approval of the consumer.
14) The costs arising from the use of the right of withdrawal belong to the SELLER.
15) In order to exercise the right of withdrawal, a written notification must be made to the SELLER by registered mail, fax or e-mail within 14 (fourteen) days and the product must not be used within the framework of the provisions of "Products that cannot be used for the Right of Withdrawal" regulated in this contract.
EXERCISE OF THE RIGHT OF WITHDRAWAL:
16) The invoice of the product delivered to the 3rd person or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent together with the return invoice issued by the institution when returning. Order returns whose invoice is issued on behalf of the institutions will not be completed if the RETURN INVOICE is not issued).
17) Return form, The products to be returned must be delivered complete and undamaged together with the box, packaging, standard accessories, if any.
RETURN CONDITIONS:
18) The SELLER is obliged to return the total price and the documents that put the BUYER under debt to the BUYER within a period of 10 days at the latest from the receipt of the withdrawal notification and to return the goods within 20 days.
19) If there is a decrease in the value of the goods for a reason arising from the fault of the BUYER or if the return becomes impossible, the BUYER is obliged to compensate the SELLER's damages in proportion to its fault. However, the BUYER is not responsible for the changes and deterioration caused by the proper use of the goods or the product within the right of withdrawal.
20) If the campaign limit amount issued by the SELLER falls below the campaign limit amount due to the use of the right of withdrawal, the discount amount used within the scope of the campaign will be cancelled.
PRODUCTS THAT CANNOT USE THE RIGHT OF WITHDRAWAL:
21) Underwear bottom parts, swimwear and bikini bottoms, make-up materials, disposable products, disposable products, goods that are in danger of spoiling quickly or with the possibility of expiry date, products that are not suitable for health and hygiene to be returned if the packaging is opened by the BUYER after delivery to the BUYER, products that mix with other products after delivery and cannot be separated due to their nature, Except for those provided within the scope of the subscription agreement, goods related to periodicals such as newspapers and magazines, services performed instantly in electronic media or intangible goods delivered to the consumer instantly, and audio or video recordings, books, digital content, software programmes, data recording and data storage devices, computer consumables are not possible to be returned if the packaging is opened by the BUYER in accordance with the Regulation. In addition, before the expiry of the right of withdrawal period, it is not possible to use the right of withdrawal regarding the services started to be performed with the approval of the consumer in accordance with the Regulation.
22) Cosmetics and personal care products, underwear products, swimwear, bikinis, books, copyable software and programmes, DVDs, VCDs, CDs and cassettes and stationery consumables (toner, cartridges, ribbons, etc.) must be unopened, untested, intact and unused in order to be returned.
DEFAULT AND LEGAL CONSEQUENCES:
23) The BUYER accepts, declares and undertakes that if he/she defaults in the event that he/she makes payment transactions by credit card, he/she will pay interest within the framework of the credit card agreement between the cardholder bank and the bank and will be liable to the bank. In this case, the relevant bank may apply for legal remedies; may request the costs and attorney's fee from the BUYER and in any case, if the BUYER defaults due to the BUYER's debt, the BUYER agrees to pay the loss and damage incurred by the SELLER due to the delayed performance of the debt.
PAYMENT AND DELIVERY:
25) With your credit cards through our site, you can benefit from online single payment or online instalment opportunities for all kinds of credit cards. For online payments, the amount will be debited from your credit card at the end of your order.
